NE
Nadine E
1 reviews | Active since Mar 2009
02 Mar 2021, 08:13
What a joke
Disgusting service. I canceled my account in December 2020. I've had this contact for 7 years. I've called numerous times to be told that it had been canceled. But again I was debited. Trying to get hold of the accounts department is a joke. Give me my money back.
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Matrix Vehicle Tracking's replyOfficial
02 Mar 2021, 09:16Good Day Nadine
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that your account has been cancelled. Credits have also been processed for the months February and March.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that your account has been cancelled. Credits have also been processed for the months February and March.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Mar 2021, 09:16
Official
Good Day Nadine
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that your account has been cancelled. Credits have also been processed for the months February and March.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that your account has been cancelled. Credits have also been processed for the months February and March.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***