MS
Michelle S

1 reviews | Active since Jan 2018

03 Feb 2023, 13:11

We were told on Tuesday they will come to fit the device - till today we have to struggle to get in to the call center

We were told on Tuesday they will come to fit the device - till today we have to struggle to get in to the call center. No call center is answering the calls, we send mails - no answer after an hour when they requested the banking details.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Feb 2023, 14:55
Official
Good Day Michelle van Staden ,

Thank you for raising your query and affording us the opportunity to assist.

We sincerely apologize again for the unfortunate service you have received in the past the matter has been escalated to Sales Department.

Regards,
Customer Care Department
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