RM
Rembuluwani M
1 reviews | Active since Jun 2015
30 May 2023, 09:32
Waiting for panic button for far too long
Still no panic button after 4 months of installation. This is worse service track company . Mind you I was warn not to join them. Please
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
30 May 2023, 11:01Good day Rembuluwani Matshidze,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply30 May 2023, 11:01
Official
Good day Rembuluwani Matshidze,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to Consignment Department to assist with the delivery.
Consultant will be in contact with you to provide feedback.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***