JZ
Jakkie Z
1 reviews | Active since Apr 2018
02 Nov 2022, 09:34
Very very hard to get hold of them telephonically
It is impossible to get through to the customer service department of these people...you keep on phoning, but they do not answer. How will they react when you need them in a crisis situation?
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
03 Nov 2022, 08:00Good day Jakkie V,
Thank you for affording us the opportunity to assist.
We can confirm that an agent has assisted with your appointment arrangements.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist.
We can confirm that an agent has assisted with your appointment arrangements.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2022, 08:00
Official
Good day Jakkie V,
Thank you for affording us the opportunity to assist.
We can confirm that an agent has assisted with your appointment arrangements.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist.
We can confirm that an agent has assisted with your appointment arrangements.
Regards,
Customer Care Department
***
JZ
Jakkie Z's updateReviewer Update
03 Nov 2022, 10:40Good day.
Thank you for your reply. The appointment was promised to be made 3 weeks ago already...and after your consultant phoned me yesterday afternoon, still nothing from the installer...
The fact that I cannot get hold of you via telephone is not addressed. I want to discuss a problem to log into your app... Please arrange for someone to contact me to fix that. Thank you.
Thank you for your reply. The appointment was promised to be made 3 weeks ago already...and after your consultant phoned me yesterday afternoon, still nothing from the installer...
The fact that I cannot get hold of you via telephone is not addressed. I want to discuss a problem to log into your app... Please arrange for someone to contact me to fix that. Thank you.
JZ
Jakkie Z's update03 Nov 2022, 10:40
Reviewer Update
Good day.
Thank you for your reply. The appointment was promised to be made 3 weeks ago already...and after your consultant phoned me yesterday afternoon, still nothing from the installer...
The fact that I cannot get hold of you via telephone is not addressed. I want to discuss a problem to log into your app... Please arrange for someone to contact me to fix that. Thank you.
Thank you for your reply. The appointment was promised to be made 3 weeks ago already...and after your consultant phoned me yesterday afternoon, still nothing from the installer...
The fact that I cannot get hold of you via telephone is not addressed. I want to discuss a problem to log into your app... Please arrange for someone to contact me to fix that. Thank you.
Matrix Vehicle Tracking's replyOfficial
03 Nov 2022, 12:28Good day Jakkie V,
We can confirm that an agent has advised on your product and app.
Regards,
Customer Care Department
***
We can confirm that an agent has advised on your product and app.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2022, 12:28
Official
Good day Jakkie V,
We can confirm that an agent has advised on your product and app.
Regards,
Customer Care Department
***
We can confirm that an agent has advised on your product and app.
Regards,
Customer Care Department
***
JZ
Jakkie Z's updateReviewer Update
03 Nov 2022, 12:35Thank You - I am glad that HELLOPETER could get the communication going. Regards.
JZ
Jakkie Z's update03 Nov 2022, 12:35
Reviewer Update
Thank You - I am glad that HELLOPETER could get the communication going. Regards.
Matrix Vehicle Tracking's replyOfficial
03 Nov 2022, 12:48Only a pleasure.
Have a fantastic Thursday.
Regards,
Customer Care Department
***
Have a fantastic Thursday.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2022, 12:48
Official
Only a pleasure.
Have a fantastic Thursday.
Regards,
Customer Care Department
***
Have a fantastic Thursday.
Regards,
Customer Care Department
***