zS
zanele S
1 reviews | Active since Apr 2018
02 Apr 2025, 09:05
Very bad service
Matrix installed a wrong package on my vehicle and when , i call and send emails to them to come and assist me I’m being sent from pillar to post since 2022. And their bill keeps on pilling up even though I sent numerous emails to cancel. Now I spoke to a consulted on the cancellation department who hung up on me.
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Matrix Vehicle Tracking's replyOfficial
02 Apr 2025, 11:25Good day Zanele
Thank you for reaching out to us. We acknowledge receipt of your submission and confirm that the matter is currently under investigation.
We will provide feedback as soon as the investigation is complete.
Thank you for your patience.
Kind regards,
Customer Care Department
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Matrix Vehicle Tracking's reply02 Apr 2025, 11:25
Official
Good day Zanele
Thank you for reaching out to us. We acknowledge receipt of your submission and confirm that the matter is currently under investigation.
We will provide feedback as soon as the investigation is complete.
Thank you for your patience.
Kind regards,
Customer Care Department
***