KM
Khomotso M
1 reviews | Active since Nov 2017
16 Jul 2021, 11:01
Vehicle tracking ********
The worst tracking company ever,I requested a cancellation of my contract 2020 after selling my car,no cancellation was granted not even a response. Today I woke up to a debit order after stopping it for a year. Not sure what am I paying since my car was sold last year and contract expired also.
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Matrix Vehicle Tracking's replyOfficial
16 Jul 2021, 16:31Good Day K****tso rebecca M
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request was processed and confirmation thereof was emailed to you, the debit order was requested to settle the outstanding balance on your account.
Regards
Noluthando Mabaso
Customer Care Department
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Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request was processed and confirmation thereof was emailed to you, the debit order was requested to settle the outstanding balance on your account.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Jul 2021, 16:31
Official
Good Day K****tso rebecca M
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request was processed and confirmation thereof was emailed to you, the debit order was requested to settle the outstanding balance on your account.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request was processed and confirmation thereof was emailed to you, the debit order was requested to settle the outstanding balance on your account.
Regards
Noluthando Mabaso
Customer Care Department
***