J
Jabulane
1 reviews | Active since Nov 2022
21 Feb 2023, 10:43
Vehicle tracking devise
Mix Telematics has made my life a living hell. I installed my tracker 2 years ago and my contract with them is over but they keep debiting me. I have tried to call them numerous times but they never answer their call. I've sent emails but no one responds. Please, I want them to remove my name from ITC because I now have skipped payments because of them. This company is the worst.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
21 Feb 2023, 12:04Good Day Jabulane,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Feb 2023, 12:04
Official
Good Day Jabulane,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Credit have been processed for the incorrect billing on the account.
Regards
Customer Care Department
***
J
Jabulane's updateReviewer Update
21 Feb 2023, 15:45Thank you so much for your prompt response. Thank you for sorting out this issue for me.
J
Jabulane's update21 Feb 2023, 15:45
Reviewer Update
Thank you so much for your prompt response. Thank you for sorting out this issue for me.
Matrix Vehicle Tracking's replyOfficial
24 Feb 2023, 13:41Good day Jabulane ,
Thank you for the positive feedback. We appreciate it.
Have a fantastic week.
Regards,
Customer Care Department
***
Thank you for the positive feedback. We appreciate it.
Have a fantastic week.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Feb 2023, 13:41
Official
Good day Jabulane ,
Thank you for the positive feedback. We appreciate it.
Have a fantastic week.
Regards,
Customer Care Department
***
Thank you for the positive feedback. We appreciate it.
Have a fantastic week.
Regards,
Customer Care Department
***