WJ
Wendy J
1 reviews | Active since Dec 2018
13 Sept 2023, 08:41
Vehicle tacking - IS IT A NO NO !!!
So you think by now i would have received a call / email - NO NOTHING and they expect us to trust them and pay for services - so do i keep tracking unit or cancel it?? why will they respond to an emergency / theft if they cannot respond to something stupid as an email?????
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
13 Sept 2023, 11:32Good Day Wendy Joubert,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department to investigate.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department to investigate.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply13 Sept 2023, 11:32
Official
Good Day Wendy Joubert,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department to investigate.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department to investigate.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***