1 reviews | Active since Aug 2011
Useless Useless Useless
<p>I've had ABSOLUTELY NO JOY with this company. Because their system doesn't work and can't actually calculate properly , SARS refused my log book. I lost thousands of rands. They don't care. Spoke to the sales manager Andre - he just passed the buck back to the I don't care about customers Thato Mashimbye. So just to give myself piece of mind I cancelled this useless thing - guess what???? Even THAT simple task proven to difficult for this useless company. Pathetic Pathetic Pathetic</p>
Dear Lodi
We thank you for post and for allowing us the opportunity to speak to you.
From the outset, we wish to offer our sincere apologies for the frustration caused. We do not consider this incident a reflection of our overall service levels and assure you the matter will be dealt with internally.
I refer to your discussion with our Customer Retentions Department and again confirm the cancellation of your agreement. Written confirmation will be sent to you shortly and due credit will be passed to you
Please do not hesitate to contact us should you require any assistance.
Kind Regards
Ranjitha Peters
Dear Lodi
We thank you for post and for allowing us the opportunity to speak to you.
From the outset, we wish to offer our sincere apologies for the frustration caused. We do not consider this incident a reflection of our overall service levels and assure you the matter will be dealt with internally.
I refer to your discussion with our Customer Retentions Department and again confirm the cancellation of your agreement. Written confirmation will be sent to you shortly and due credit will be passed to you
Please do not hesitate to contact us should you require any assistance.
Kind Regards
Ranjitha Peters
Needless to say !!!! No mail regarding my credit!!!! Like I said USELESS!!!!!
Needless to say !!!! No mail regarding my credit!!!! Like I said USELESS!!!!!