LL
Leo L
1 reviews | Active since Jun 2020
25 Aug 2020, 09:09
Useless service at Mix Telematics Africa
Mix Telematics Africa are very willing to take your money each month, however when it comes to cancelling an account they ignore your calls and emails. When you contact their customer care center they drop your calls!
I do not recommend them to anyone!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
25 Aug 2020, 09:53Good day Leo L,
Thank you for raising the below concerns and allowing us the opportunity to assist.
We can confirm that you have spoken to an agent, that your cancellation has been processed and confirmation thereof has been received by you.
We apologise for any inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply25 Aug 2020, 09:53
Official
Good day Leo L,
Thank you for raising the below concerns and allowing us the opportunity to assist.
We can confirm that you have spoken to an agent, that your cancellation has been processed and confirmation thereof has been received by you.
We apologise for any inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
Customer Care Department
***