1 reviews | Active since Aug 2017

27 Feb 2019, 12:37

Useless service

The call centre doesnt work, I then dialed 1 for emergency and not even they can put me through. And still no one has contacted me, and ive sent 2 emails

0
Replies (3)
's update27 Feb 2019, 13:09
Reviewer Update
They phoned me 5min after I wrote this on Hello Peter, all sorted thank you
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Feb 2019, 13:11
Official
Good Day  Ricky Dippenaar 

Thank you kindly for bringing the matter to our attention and allowing us the opportunity to speak to you.

As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.  We confirm that both contracts will be terminated on their expiry dates which have been stated on the e-mail that has been sent to you.

Regards
Customer Care Department

's update27 Feb 2019, 13:15
Reviewer Update
thank you