KW
Kevin W
1 reviews | Active since Dec 2021
22 Feb 2024, 14:01
Useless pathetic excuse for a business STAY AWAY
Good day I just received a message stating the following:
Dear Customer, Mix Telematics has sold your BEAME / MATRIX Acc acc 4MIX10941 to Nimble Credit Solutions.
*This is not on*
I paid mixtelematics and was told my account was closed
I received a message confirming this...
Dear Kevin **** This is confirmation that your Matrix\Beame\MiX Telematics contract for account *** has been successfully terminated and closed as per your request. Regards Mix Telematics ***.
I have been battling with this company for 4 months now!!!!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
22 Feb 2024, 15:40Good Day Kevin Wienand,
We confirm that the issue has been escalated to our Accounts Department for further investigation.
Expect to receive feedback from a consultant shortly and anticipate a prompt callback.
Regards,
Customer Care Department
***
We confirm that the issue has been escalated to our Accounts Department for further investigation.
Expect to receive feedback from a consultant shortly and anticipate a prompt callback.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Feb 2024, 15:40
Official
Good Day Kevin Wienand,
We confirm that the issue has been escalated to our Accounts Department for further investigation.
Expect to receive feedback from a consultant shortly and anticipate a prompt callback.
Regards,
Customer Care Department
***
We confirm that the issue has been escalated to our Accounts Department for further investigation.
Expect to receive feedback from a consultant shortly and anticipate a prompt callback.
Regards,
Customer Care Department
***