IH
ISAK H

1 reviews | Active since May 2021

29 Jul 2024, 07:34

useless ! no customer care !!!

useless no response from the customer care i have send so many emails and call me request no response new client here and what they said over the phone is not what i got

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply29 Jul 2024, 11:05
Official
Good Day ISAK HAVENGA,
Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply29 Jul 2024, 15:27
Official
Good Day ISAK HAVENGA,
 
Thank you for allowing us the opportunity to speak to you regarding your query.
 
We confirm that the Client Service Consultant has been in contact with you and the matter has been addressed and resolved.

We appreciate your patience and cooperation in this matter. 

Regards
Customer Care Department
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