IS
Ireen S
1 reviews | Active since Mar 2021
19 Jul 2024, 08:49
Useless Matrix Vehicle tracking.
I have pressed the panic button several times, I have tried to contact them many times ,calls emails it's useless. They keep telling you that your dispute has been logged in yet they don't respond. What if my car gets ****** how do I contact them. I keep wondering why I changed my tracking company.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
19 Jul 2024, 11:22Good Day Ireen Sandanga,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Jul 2024, 11:22
Official
Good Day Ireen Sandanga,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
22 Jul 2024, 11:54Good Day Ireen Sandanga,
We appreciate you raising this issue with us.
We confirm that our Client Service Representative has been in contact with you and assisted with booking arrangements the matter has been addressed and resolved.
Thank you for your patience and cooperation in this matter.
Regards,
Customer Care Department
***
We appreciate you raising this issue with us.
We confirm that our Client Service Representative has been in contact with you and assisted with booking arrangements the matter has been addressed and resolved.
Thank you for your patience and cooperation in this matter.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Jul 2024, 11:54
Official
Good Day Ireen Sandanga,
We appreciate you raising this issue with us.
We confirm that our Client Service Representative has been in contact with you and assisted with booking arrangements the matter has been addressed and resolved.
Thank you for your patience and cooperation in this matter.
Regards,
Customer Care Department
***
We appreciate you raising this issue with us.
We confirm that our Client Service Representative has been in contact with you and assisted with booking arrangements the matter has been addressed and resolved.
Thank you for your patience and cooperation in this matter.
Regards,
Customer Care Department
***