SG
Shayleen G

1 reviews | Active since Apr 2025

13 Feb 2026, 10:49

Useless

Useless. Can never get hold of anyone or you get hold of them, they transfer you but put the phone down shortly afterwards. If something happens to my car, my insurance won't pay out if the unit isn't working properly but good luck of getting hold of anyone here to help!

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Feb 2026, 13:08
Official
Good day Shayleen Gething

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Feb 2026, 13:20
Official
Good afternoon Shayleen Gething

Thank you for your patience. 

We can confirm that our fitment center was in contact with you earlier today and has successfully confirmed your booking arrangements. We trust that everything is in order now.

Regards,
Customer Care Department
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