Useless device and disappointing service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Dineo P

I lost my car in Nov 2023 and they couldn’t recover my car yet they want to debit my account and tell me about notice yet I don’t have the car it their stupid device that can be found by ********s!!!what’s worse they take time to respond to queries miss a debit order they are quick!!! Stay away from Beame telematrix

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

15 Jan 2024, 09:09

Good Day Dineo Photolo ,

Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply15 Jan 2024, 09:09

Official

Good Day Dineo Photolo ,

Please advise on the most suitable time for us to contact you or provide us with an alternative contact number.

Regards,
Customer Care Department
***

Dineo P's updateReviewer Update

16 Jan 2024, 14:52

Thank you for making the effort to get into contact with me and I’ve recieved my immediate cancellation. I don’t understand why did it have to come to this when one asks you politely

Dineo P's update16 Jan 2024, 14:52

Reviewer Update

Thank you for making the effort to get into contact with me and I’ve recieved my immediate cancellation. I don’t understand why did it have to come to this when one asks you politely

Matrix Vehicle Tracking's replyOfficial

16 Jan 2024, 15:38

Good Day Dineo Photolo ,

Thank you for the positive feedback.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply16 Jan 2024, 15:38

Official

Good Day Dineo Photolo ,

Thank you for the positive feedback.

Regards,
Customer Care Department
***