Useless customer "care"

Item: Matrix Vehicle Tracking
Rating: 1
Author: Michael T

I cannot contact anyone there - via email or phone. My "call is important" to them - or so they say but nothing works...!

Helpful (0)

Replies (4)

Matrix Vehicle Tracking's replyOfficial

01 Dec 2022, 12:58

Good day Michael T,

Thank you for taking our call.

We can confirm that you have been assisted with the app.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply01 Dec 2022, 12:58

Official

Good day Michael T,

Thank you for taking our call.

We can confirm that you have been assisted with the app.

Regards,
Customer Care Department
***

Michael T's updateReviewer Update

01 Dec 2022, 13:00

Thank you very much - I was called by a very helpful lady who did a great job.
Thanks a lot

Michael T's update01 Dec 2022, 13:00

Reviewer Update

Thank you very much - I was called by a very helpful lady who did a great job.
Thanks a lot

Michael T's updateReviewer Update

01 Dec 2022, 13:01

Your email responds by saying it is full and no-one ever answers any of your phone numbers, this won't help your image at all.

Michael T's update01 Dec 2022, 13:01

Reviewer Update

Your email responds by saying it is full and no-one ever answers any of your phone numbers, this won't help your image at all.

Matrix Vehicle Tracking's replyOfficial

01 Dec 2022, 13:34

Thank you for the feedback.

The agent will be rewarded for the praise.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply01 Dec 2022, 13:34

Official

Thank you for the feedback.

The agent will be rewarded for the praise.

Regards,
Customer Care Department
***