KA
KELLY A
1 reviews | Active since Jul 2015
04 Jul 2024, 08:29
Useless call centre / customer service
Never get a response, you just get automated emails and messages from the service bot. If there is communication required, and you need to speak to a customer agent - you wait and wait and wait. sometimes you need email proof so you need the proof response on email. good luck getting that!
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
04 Jul 2024, 09:46Good Day KELLY ATTRILL,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Jul 2024, 09:46
Official
Good Day KELLY ATTRILL,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
04 Jul 2024, 11:58Good Day KELLY ATTRILL,
Thank you for allowing us the opportunity to speak to you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Jul 2024, 11:58
Official
Good Day KELLY ATTRILL,
Thank you for allowing us the opportunity to speak to you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards,
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards,
Customer Care Department
***