KR
Kyle R
1 reviews | Active since Dec 2011
31 Jul 2020, 13:13
Useless
Signed up for a new Beame device and no one comes to install! Now they are not answering their phones at all! Ridiculous. Please, if you don't want my business, cancel my membership, I will go to Tracker
Helpful (0)
Replies (6)0
Replies (6)
Matrix Vehicle Tracking's replyOfficial
31 Jul 2020, 13:38Good Day kyle
We have escalated your query to the Internal Sales Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Internal Sales Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply31 Jul 2020, 13:38
Official
Good Day kyle
We have escalated your query to the Internal Sales Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Internal Sales Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
31 Jul 2020, 15:34Good Day kyle
We can confirm the Internal Sales Dapartment did get in contact with you and have made arrangments for fitting for Monday(03/08/2020).
Regards,
Kaya Payi
Customer Care Department
***
We can confirm the Internal Sales Dapartment did get in contact with you and have made arrangments for fitting for Monday(03/08/2020).
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply31 Jul 2020, 15:34
Official
Good Day kyle
We can confirm the Internal Sales Dapartment did get in contact with you and have made arrangments for fitting for Monday(03/08/2020).
Regards,
Kaya Payi
Customer Care Department
***
We can confirm the Internal Sales Dapartment did get in contact with you and have made arrangments for fitting for Monday(03/08/2020).
Regards,
Kaya Payi
Customer Care Department
***
KR
Kyle R's updateReviewer Update
03 Aug 2020, 13:38Promised they will come today. Still no one. If you guys don't come today, cancel my contract. I wi go with another company.
KR
Kyle R's update03 Aug 2020, 13:38
Reviewer Update
Promised they will come today. Still no one. If you guys don't come today, cancel my contract. I wi go with another company.
KR
Kyle R's updateReviewer Update
03 Aug 2020, 14:15They called to move the promised appointment yet again. Please cancel the service for this vehicle (The Audi)
KR
Kyle R's update03 Aug 2020, 14:15
Reviewer Update
They called to move the promised appointment yet again. Please cancel the service for this vehicle (The Audi)
Matrix Vehicle Tracking's replyOfficial
03 Aug 2020, 15:00Good Day kyle
We can confirm that arrangements have been made for a technician to come through to you today.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that arrangements have been made for a technician to come through to you today.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Aug 2020, 15:00
Official
Good Day kyle
We can confirm that arrangements have been made for a technician to come through to you today.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that arrangements have been made for a technician to come through to you today.
Please accept our apologies for the inconvenience caused.
Regards,
Kaya Payi
Customer Care Department
***
KR
Kyle R's updateReviewer Update
03 Aug 2020, 15:20Hi Kaya
I appreciate your response, however please don't send a technician out. I have already subscribed to another company. Please cancel this contract. My existing vehicle can stay in place.
I appreciate your response, however please don't send a technician out. I have already subscribed to another company. Please cancel this contract. My existing vehicle can stay in place.
KR
Kyle R's update03 Aug 2020, 15:20
Reviewer Update
Hi Kaya
I appreciate your response, however please don't send a technician out. I have already subscribed to another company. Please cancel this contract. My existing vehicle can stay in place.
I appreciate your response, however please don't send a technician out. I have already subscribed to another company. Please cancel this contract. My existing vehicle can stay in place.