USELESS AND ABUSIVE COMPANY

This company is really useless and abusive. My debit date is the 1st of every month. On Monday the 13th They sent an sms telling me they are going to debit my account on the 20th. I tried to contact all their numbers, emailed and I still did not get help. Posted a review on Hello Peter, they finally responded, yey. But that was not helpful because they told me it is too late to reverse the debit order. Then we made an arrangement for the 3rd January, got a confirmation sms. So the debit for the 20th returned unpaid, because yes, I didn't have money in my account and I knew there wouldn't be money. Now they are sending me sms's and emails telling me that I dishonored our agreement. What is that, I am so ****ed off.

24 December 2021

Account Number:

Outstanding Balance: R301.15

Dear Mabizela

RE: MiX TELEMATICS URGENT NOTICE OF ARREARS.

You have entered into a service agreement with MiX Telematics for the provision of certain vehicle tracking/recovery service.

Your account is now in arrears to the amount of R301.15. Should you fail to reply to this notice within 7 business days of receipt hereof, by either not contacting us in order to make alternative repayment arrangements; steps to recover these amount from you will be instituted.

We value you as our customer and therefor; urge you to make immediate payment of full amount that is in arrears or urgently contact MiX Debtors Department on *** for a repayment plan.

To avoid the above, please ensure that we receive immediate payment and email payment to confirmation to ***.

All payment are to be made to the following account:

Bank: First National Bank

Branch Code: 250117

Account No: ***5

Payment Reference: 999945

If full payment has been made, please send proof of payment to *** and disregard this notice.

Regards.

Credit Control Department

[MID:***:] [LFID:660:] [CPNID:253:] What kind of an abusive service is this, what are you harrasing me