AZ
Anthony Z

1 reviews | Active since Mar 2023

01 Mar 2023, 16:42

Useless admin

Debit me for a year after they received and acknowledged a notification of cancellation (vehicle was sold) and they issued me a legal letter after 12 months with threats. And their telephones go through menus which don't work.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Mar 2023, 11:51
Official
Good day  Anthony Zambelli  ,

Thank you for raising your concern to us.
 We can confirm that an agent has assisted and invoice statements thereof emailed to you.  

The assisting agent will provide feedback once the inquiry has been is completed. 

Regards,
Customer Care Department
***.