MG
Mitchell G
1 reviews | Active since Apr 2014
15 May 2025, 10:29
***********, useless, *******
This company is garbage. They don't have the vaguest idea of customer service and so I wouldn't go with them because if they can't even answer an email or a call related to an installation issue, I can't imagine how bad their vehicle recovery services are.
Do not choose them.
If I could give 0/5 I would.
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
15 May 2025, 12:46Good day Mitchell Gow
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking's reply15 May 2025, 12:46
Official
Good day Mitchell Gow
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***
MG
Mitchell G's updateReviewer Update
15 May 2025, 13:06What a pathetic response from a pathetic company
MG
Mitchell G's update15 May 2025, 13:06
Reviewer Update
What a pathetic response from a pathetic company
Matrix Vehicle Tracking's replyOfficial
15 May 2025, 17:39Good day Mitchell Gow
Thank you for the reply,
This is confirmation that you have been contacted and scheduled for Monday morning for the unit replacement.
Hope all its in oder
Kind Regards
Customer Care Department
***
Thank you for the reply,
This is confirmation that you have been contacted and scheduled for Monday morning for the unit replacement.
Hope all its in oder
Kind Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply15 May 2025, 17:39
Official
Good day Mitchell Gow
Thank you for the reply,
This is confirmation that you have been contacted and scheduled for Monday morning for the unit replacement.
Hope all its in oder
Kind Regards
Customer Care Department
***
Thank you for the reply,
This is confirmation that you have been contacted and scheduled for Monday morning for the unit replacement.
Hope all its in oder
Kind Regards
Customer Care Department
***
MG
Mitchell G's updateReviewer Update
15 May 2025, 17:47Fine. Thanks, but only after I had to lose my mind on social media.
MG
Mitchell G's update15 May 2025, 17:47
Reviewer Update
Fine. Thanks, but only after I had to lose my mind on social media.