1 reviews | Active since Oct 2016

20 Oct 2017, 09:39

Useless....

I have called several times to upgrade my unit - oddly the company tries to lock you into a contract period yet the tracking unit isn't covered for the period of your contract! Ever person I speak to has a different set of information... they go off to find out more and I never hear back from them.... Most concerning considering I'll be trusting these people in an emergency situation!

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply20 Oct 2017, 10:37
Official

Dear Simone Marie

Dear Mxolisi

We thank you for post and for allowing us the opportunity to speak to you.

I refer to your telephonic discussion with our Shaune Haywood and confirm that all issues have been addressed

Please do not hesitate to contact me should you require further assistance

Kind regards

Thato Mashimbye

Customer Care Supervisor

***