IP
Izelle P
1 reviews | Active since Jun 2022
18 Jun 2022, 09:54
Useless!!!
Been trying to book a home drive since Wednesday, 15 June. I've been on the phone for hours with different people and they just all refer me to someone else. We are supposed to be a function today, 18 June, at 17:00...still no confirmation and NO support at all. Not making use of this "supposed" service ever again. Will rather uber...
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Matrix Vehicle Tracking's replyOfficial
20 Jun 2022, 09:38Good day Izelle P
Please take our sincere apology for the delayed response.
We can confirm that a consultant was in contact with you to assist with your query.
As discussed cancellation is a month notice and you need to send an email to cancel, email address has been sent on SMS as requested.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
Please take our sincere apology for the delayed response.
We can confirm that a consultant was in contact with you to assist with your query.
As discussed cancellation is a month notice and you need to send an email to cancel, email address has been sent on SMS as requested.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Jun 2022, 09:38
Official
Good day Izelle P
Please take our sincere apology for the delayed response.
We can confirm that a consultant was in contact with you to assist with your query.
As discussed cancellation is a month notice and you need to send an email to cancel, email address has been sent on SMS as requested.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***
Please take our sincere apology for the delayed response.
We can confirm that a consultant was in contact with you to assist with your query.
As discussed cancellation is a month notice and you need to send an email to cancel, email address has been sent on SMS as requested.
Assuring you of our best intentions at all times.
Regards
Customer Care Department
***