Urgent Request for Contract Cancellation Assistance

Dear MiX Telematics Team,

I spent over 45 minutes on the phone between your customer service and retention departments, only to be disconnected. When I called back, the customer service line rang and played music for another 15 minutes before I ended the call.

Could someone from your retention department please contact me regarding the cancellation of my contract? I would appreciate prompt assistance with this matter.

Kind regards, Gerhardt Pieters