Urgent Request for Cancellation Fees & Immediate Stop to Debits

Dear Sir/Madam,

I am writing to request the cancellation amount and final settlement for my Matrix tracking account. I no longer have the vehicle, and I have been requesting this information since last year, but I have still not received any response or assistance.

Despite my repeated requests, you continue to debit my account, which is unacceptable. I have never had this kind of experience with any other tracking service. Your lack of response and poor service is extremely disappointing.

I am urgently requesting the following: 1. The full cancellation amount/settlement fee for my account. 2. Immediate cancellation of my contract. 3. Immediate stop on any further debit orders from my account. 4. A written confirmation of the cancellation and final amount due.

Please treat this matter as urgent. I expect a response and resolution without further delay