1 reviews | Active since Oct 2013
upfront payment
<p>i bought a Hyundai Tucson which fitted with a traffic devise from Mixtelematics. There was an upfront payment for 36 months for the devise, meaning that I will only be paying monthly subscription after 36 months. Mixtelematics is currently debiting my account on a monthly basis. I have written to thier customer care on numerous occasions I have not received any reply,but when I requested a quote to fit a new devise they responded within 30 minutes. This issue has been going on since December.</p>
Dear smarox
We hereby acknowledge your post and have noted the content.
We thank you for bringing this matter to our attention and for allowing us the opportunity to investigate.
I refer to your telephonic discussion with Ranjitha Peters and confirm that your query has been resolved as discussed.
Ranjitha will remain in contact with you in order to ensure your satisfaction.
Please be assured of our closest attention at all times.
Kind regards
Albert Griffith
Customer Care
***
Dear smarox
We hereby acknowledge your post and have noted the content.
We thank you for bringing this matter to our attention and for allowing us the opportunity to investigate.
I refer to your telephonic discussion with Ranjitha Peters and confirm that your query has been resolved as discussed.
Ranjitha will remain in contact with you in order to ensure your satisfaction.
Please be assured of our closest attention at all times.
Kind regards
Albert Griffith
Customer Care
***