WN
Wendy N
1 reviews | Active since Jan 2018
07 Nov 2022, 11:51
UPDATED ACCOUNT REFLECTING AS EXCEEDED LIMIN ON CREDIT BUREAU
I have a tracker account for my vehicle with this company and always pay more on my account. To my surprise on my credit profile it says , I have exceed credit limit with an amount of R156.00. This is now reflecting a negative record on my credit profile and need this to be fixed urgently!!! I want a letter sent to all the credit bureaus updating my account
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Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
07 Nov 2022, 14:54Good day Wendy N,
Kindly note that our agents tried contacting you to no avail.
A letter of Good Standing has been sent to you. Kindly liaise with the assisting agent for further assistance if needed.
Regards,
Customer Care Department
***
Kindly note that our agents tried contacting you to no avail.
A letter of Good Standing has been sent to you. Kindly liaise with the assisting agent for further assistance if needed.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Nov 2022, 14:54
Official
Good day Wendy N,
Kindly note that our agents tried contacting you to no avail.
A letter of Good Standing has been sent to you. Kindly liaise with the assisting agent for further assistance if needed.
Regards,
Customer Care Department
***
Kindly note that our agents tried contacting you to no avail.
A letter of Good Standing has been sent to you. Kindly liaise with the assisting agent for further assistance if needed.
Regards,
Customer Care Department
***
WN
Wendy N's updateReviewer Update
07 Nov 2022, 15:02I have not received any call from you. I received a letter of good standing on email which I still do not understand why my account was listed on the credit bureau as I have been paying more than the required amount each month. On your letter it says that the negative information will remain on my profile which I am disputing. Also I have never made an arrangement to be debited on the 25th of every month, where did you get that. I want all the call recordings.
WN
Wendy N's update07 Nov 2022, 15:02
Reviewer Update
I have not received any call from you. I received a letter of good standing on email which I still do not understand why my account was listed on the credit bureau as I have been paying more than the required amount each month. On your letter it says that the negative information will remain on my profile which I am disputing. Also I have never made an arrangement to be debited on the 25th of every month, where did you get that. I want all the call recordings.
WN
Wendy N's updateReviewer Update
07 Nov 2022, 15:04Your agent must call me and refrain from fabricating false information. I will escalate this to my lawyers if this is not resolved ASAP.
WN
Wendy N's update07 Nov 2022, 15:04
Reviewer Update
Your agent must call me and refrain from fabricating false information. I will escalate this to my lawyers if this is not resolved ASAP.
Matrix Vehicle Tracking's replyOfficial
07 Nov 2022, 15:28Good day Wendy N,
The agent will contact you again.
Regards,
Customer Care Department
***
The agent will contact you again.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Nov 2022, 15:28
Official
Good day Wendy N,
The agent will contact you again.
Regards,
Customer Care Department
***
The agent will contact you again.
Regards,
Customer Care Department
***