MR
Marie R.
1 reviews | Active since Mar 2013
03 Nov 2021, 15:47
Unresponsive to queries
I've had no response from Mix Telematix on a query for over a week.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
03 Nov 2021, 16:26 Good Day M R
We can confirm that an agent did get in contact with you and you have requested for a call back tomorrow morning.
Regards,
Customer Care Department
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We can confirm that an agent did get in contact with you and you have requested for a call back tomorrow morning.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2021, 16:26
Official
Good Day M R
We can confirm that an agent did get in contact with you and you have requested for a call back tomorrow morning.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and you have requested for a call back tomorrow morning.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
04 Nov 2021, 08:34Good Day M R
We can confirm that an agent did get in contact with you and has processed the cancellation.
Please be advised that there is 20 business day notice when cancelling, meaning November is notice period.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed the cancellation.
Please be advised that there is 20 business day notice when cancelling, meaning November is notice period.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Nov 2021, 08:34
Official
Good Day M R
We can confirm that an agent did get in contact with you and has processed the cancellation.
Please be advised that there is 20 business day notice when cancelling, meaning November is notice period.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed the cancellation.
Please be advised that there is 20 business day notice when cancelling, meaning November is notice period.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***