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godfrey.hlongwane godfrey.hlongwane
1 reviews | Active since Oct 2016
09 Feb 2023, 07:37
Unresponsive Debtors department
Good day
Why is it so hard to deduct my outstanding amount with the next debit order? You debtors department seem unresponsive, I have mailed *** with the message : Can you arrange for the overdue amount to be collected on the next debit date?
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
09 Feb 2023, 10:20 Good Day Godfrey Hlongwane,
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Feb 2023, 10:20
Official
Good Day Godfrey Hlongwane,
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
Kindly note our agent has tried calling to no avail, please provide us with the convenient time to be in contact with you.
Regards,
Customer Care Department
***
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godfrey.hlongwane godfrey.hlongwane's updateReviewer Update
09 Feb 2023, 14:32Are you saying you do not attend to your mailbox? There is no convenient time to contact me due to work. Please reply to my emails
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godfrey.hlongwane godfrey.hlongwane's update09 Feb 2023, 14:32
Reviewer Update
Are you saying you do not attend to your mailbox? There is no convenient time to contact me due to work. Please reply to my emails
Matrix Vehicle Tracking's replyOfficial
09 Feb 2023, 15:55 Good Day Godfrey Hlongwane,
Thank you for raising your query and affording us the opportunity to assist.
We can confirm that an agent has tried to contact you to no avail and kindly note that communication has been emailed through to you.
Regards,
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
We can confirm that an agent has tried to contact you to no avail and kindly note that communication has been emailed through to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Feb 2023, 15:55
Official
Good Day Godfrey Hlongwane,
Thank you for raising your query and affording us the opportunity to assist.
We can confirm that an agent has tried to contact you to no avail and kindly note that communication has been emailed through to you.
Regards,
Customer Care Department
***
Thank you for raising your query and affording us the opportunity to assist.
We can confirm that an agent has tried to contact you to no avail and kindly note that communication has been emailed through to you.
Regards,
Customer Care Department
***
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godfrey.hlongwane godfrey.hlongwane's updateReviewer Update
09 Feb 2023, 16:38Your email has been received and I gave a response, thank you!
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godfrey.hlongwane godfrey.hlongwane's update09 Feb 2023, 16:38
Reviewer Update
Your email has been received and I gave a response, thank you!
Matrix Vehicle Tracking's replyOfficial
16 Feb 2023, 08:50 Thank you kindly for your response.
Regards
Cusomer Care Department
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Regards
Cusomer Care Department
***
Matrix Vehicle Tracking's reply16 Feb 2023, 08:50
Official
Thank you kindly for your response.
Regards
Cusomer Care Department
***
Regards
Cusomer Care Department
***