1 reviews | Active since Jul 2017
UNRESOLVED ACCOUNT QUERY AFTER NUMEROUS ATTEMPTS
<p>I received an account refelcting I have an outstanding amount on my account, which does not make sense as my account is debited by MiX telematics each month.</p> <p>I phoned the accounts department which advised ne all is in order and an updated statement will be sent to me. Upon receiving the statement my account still reflects as outstanding!!</p>
Dear bianca-muller
We hereby acknowledge your post and have noted the content.
We apologise for the inconvenience caused and thank you for the opportunity to assist.
We are unfortunately not able to reach you by phone but have communicated to you via email.
We will continue our attempt to contact you in order to have the matter concluded.
Kind Regards
Albert Griffith
Customer Care
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Dear bianca-muller
We hereby acknowledge your post and have noted the content.
We apologise for the inconvenience caused and thank you for the opportunity to assist.
We are unfortunately not able to reach you by phone but have communicated to you via email.
We will continue our attempt to contact you in order to have the matter concluded.
Kind Regards
Albert Griffith
Customer Care
***
Dear bianca-muller
We hereby acknowledge your post and have noted the content.
We apologise for the inconvenience caused and thank you for the opportunity to assist.
We are unfortunately not able to reach you by phone but have communicated to you via email.
We will continue our attempt to contact you in order to have the matter concluded.
Kind Regards
Albert Griffith
Customer Care
***
Dear bianca-muller
We hereby acknowledge your post and have noted the content.
We apologise for the inconvenience caused and thank you for the opportunity to assist.
We are unfortunately not able to reach you by phone but have communicated to you via email.
We will continue our attempt to contact you in order to have the matter concluded.
Kind Regards
Albert Griffith
Customer Care
***