LM
Leon M
1 reviews | Active since Sept 2019
29 Jun 2023, 10:06
Unreliable service provider stay away.
You double debited my account, it’s called theft, you have no authority to debit my account as you like. I have reported this on your site and I am unable to reach your customer service.
It’s very easy to make contact with your sales department and then once you sign a contract it’s impossible to get hold of you.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
29 Jun 2023, 14:26Good Day Leon Muller,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and assist with the billing on the account.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply29 Jun 2023, 14:26
Official
Good Day Leon Muller,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and assist with the billing on the account.
Please accept our apologies for the inconvenience caused.
Regards,
Customer Care Department
***
Customer Care Department
***