NR
Nicolette R
1 reviews | Active since Sept 2018
06 Sept 2021, 20:48
Unreliable company
I've emailed / phoned numerous times to cancel my subscription for 2 YEARS now, but still no success. They are still debit from my bank foor 2 freaken years now, I've stopped the debit order from the bank but as soon as money comes in they deduct more and more. For 2 years i don't have the same car, and still pays for something i don't have???
What a waste of service.
Very Disappointed
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
07 Sept 2021, 13:00Good Day Nicolette R
We can confirm that an agent did get in contact with you and has advised of cancellation.
We have processed credits for the month of September. The outstanding balance of R271.44 you are still liable for and the Accounts Department will be in contact with you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised of cancellation.
We have processed credits for the month of September. The outstanding balance of R271.44 you are still liable for and the Accounts Department will be in contact with you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Sept 2021, 13:00
Official
Good Day Nicolette R
We can confirm that an agent did get in contact with you and has advised of cancellation.
We have processed credits for the month of September. The outstanding balance of R271.44 you are still liable for and the Accounts Department will be in contact with you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised of cancellation.
We have processed credits for the month of September. The outstanding balance of R271.44 you are still liable for and the Accounts Department will be in contact with you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***