EM
Enockina M
1 reviews | Active since Feb 2022
01 Mar 2022, 16:56
Unprofessionalism at its best
I cancelled my policy due to car being written off. I'm still getting invoiced. They don't answer emails and when calling ure put on hold for way to long. I am really not happy with their service
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Matrix Vehicle Tracking's replyOfficial
02 Mar 2022, 09:06Good Day Enockina M
We can confirm that an agent did get in contact with you and assisted with your request to cancel.
Please be advised that March is your notice period.
Confirmation of cancellation has been emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and assisted with your request to cancel.
Please be advised that March is your notice period.
Confirmation of cancellation has been emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply02 Mar 2022, 09:06
Official
Good Day Enockina M
We can confirm that an agent did get in contact with you and assisted with your request to cancel.
Please be advised that March is your notice period.
Confirmation of cancellation has been emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and assisted with your request to cancel.
Please be advised that March is your notice period.
Confirmation of cancellation has been emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***