ZM
Zikhona M
1 reviews | Active since May 2017
12 May 2023, 10:46
Unprofessional and poor client service
This is my second post in this week, I am still waiting on my remote device for the tracker of my vehicle. After posting here earlier this week, I received a call saying that I will receive it the following day, and that has never happened. I still have not received it. This is not on. When I call, I am not getting a response either.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
12 May 2023, 13:31Good day Zikhona Mfenqe,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and confirmed the dates which the remotes will be couriered.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and confirmed the dates which the remotes will be couriered.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply12 May 2023, 13:31
Official
Good day Zikhona Mfenqe,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and confirmed the dates which the remotes will be couriered.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and confirmed the dates which the remotes will be couriered.
Regards,
Customer Care Department
***