******** DEBITS FOR 3 YEARS

As per my conversation with Bradley Swartz last year on 15 Aug 18, I found out that MixTelematics had been debiting my account for 3 years after the initial contract had expired. The contract clearly stated that it will continue on a month to month basis until I had contacted mixtelematics to either terminate or renew it in response to a NOTIFICATION they would send me when the contract expired. I never got any notification as this would've also alerted me that I was still paying for the old car. The contract for the ford figo was cancelled in 2015 and I bought a new car which also has a mixtelematics tracker. After 36 months of the contract mixtelemics did not terminate it automatically or alert me as stated in the contract as they were supposed to. Bradley then said to me that was not the case, I was supposed to have phoned mixtelematics. I stated to him that this was not the case and QUOTED the contract I had to which he responded that I must send him a copy as he had never heard of such. After I sent the contract and an email I have received no response. As stated in the emails, I WANT my money back. I have sent more than 8 emails and phoned numerous amount of times and have been ignored or sent from this person to that person. I want to put an end to this and get my refund.