KR
Keanu R
1 reviews | Active since Aug 2015
20 Sept 2019, 13:06
Unhappy Customer
Please explain to me in simple terms how my car can be moving at 22Km/h from 09:19 to 09:23 and stay at the same location for 5mins!!
Also I’ve changed my Network from Wi-Fi to 4G to ensure it’s not my connection – the attached screen shots apply.
Also at times after I haven’t turn off my Geoloc – I only received call after +/- 5 mins – A few weeks ago on a Sunday afternoon, I removed the battery to my surprise no call.
I sent this email on Thu 2019/08/22 09:49 to *** & ***
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
20 Sept 2019, 14:44Good Day Keanu R
Thank you allowing us to speak to you in regards to your query.
Kindly note that we sent you communication by email in response to your query as per your request.
Please advise should you need further assistance.
We do apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Sept 2019, 14:44
Official
Good Day Keanu R
Thank you allowing us to speak to you in regards to your query.
Kindly note that we sent you communication by email in response to your query as per your request.
Please advise should you need further assistance.
We do apologies for the delayed response.
Regards
Noluthando Mabaso
Customer Care Department
***