GM
Genevieve M
1 reviews | Active since Jul 2019
19 Jan 2024, 14:25
Unhappy customer
I have contacted this company to come and fit tracker on my vehicle before taking a delivery but no one has contacted me to arrange tracker fitment, it makes me wonder what they will do when my vehicle is ******? When I phone them no one answers, I'm so disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
22 Jan 2024, 09:25Good Day Genevieve Mtshali ,
We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.
Kindly note that the matter has been escalated to Sales Department to assist with booking arrangements .
Please anticipate receiving feedback from us shortly.
Regards,
Customer Care Department
***
We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.
Kindly note that the matter has been escalated to Sales Department to assist with booking arrangements .
Please anticipate receiving feedback from us shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Jan 2024, 09:25
Official
Good Day Genevieve Mtshali ,
We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.
Kindly note that the matter has been escalated to Sales Department to assist with booking arrangements .
Please anticipate receiving feedback from us shortly.
Regards,
Customer Care Department
***
We appreciate you bringing the issue to our notice and providing us with the chance to extend further assistance in addressing your inquiry.
Kindly note that the matter has been escalated to Sales Department to assist with booking arrangements .
Please anticipate receiving feedback from us shortly.
Regards,
Customer Care Department
***
GM
Genevieve M's updateReviewer Update
22 Jan 2024, 13:35Hi
Thank you tracker has been fitted on my vehicle can someone please advise as to how long will it take to get tracker certificate for my insurance.
I will appreciate your assistance.
Thank you tracker has been fitted on my vehicle can someone please advise as to how long will it take to get tracker certificate for my insurance.
I will appreciate your assistance.
GM
Genevieve M's update22 Jan 2024, 13:35
Reviewer Update
Hi
Thank you tracker has been fitted on my vehicle can someone please advise as to how long will it take to get tracker certificate for my insurance.
I will appreciate your assistance.
Thank you tracker has been fitted on my vehicle can someone please advise as to how long will it take to get tracker certificate for my insurance.
I will appreciate your assistance.