Unhappy client again

Am still experiencing problem with my cancelation of your tracker. It has been months since lodging a complaint, to date I haven't received any correspondence. Clearly this shows you dont care about your clients financial well-being. Cause Am struggling to understand why are you still billing me, whiles I made a request to cancel the tracker. I can't keep up with the payments, that's one of my reasons to cancel. Am out of employment now I wanted to settle but NO, you want to drown me in debts by billing me every month. I want to cancel my subscription.