Unhappy client

I am very unhappy with the way Matrix vehicle tracking company. I've made arrangement to cancel my contract, reason being the car that was installed with the device broke down a month after it's installation. Till to date the car is not working. I sent an email (***) with my request to cancel. To my surprise Am still being billed till today. How am I going to keep up with the payments after I canceled my contract, go to check trips for verification. This clearly means you don't CARE about financial well-being of your clients, your concern is just getting money. Already I can't keep up with the montly payments since my cancelation, trying to make arrangements on paying cancelation fees for what I don't know. I guess you are getting pleasure of putting us into more and more debts. I wouldn't recommend to anyone of my circle...