TB
Tanya B

1 reviews | Active since Dec 2021

06 Dec 2021, 13:39

Unhappy

I have just received an sms stating that my account will be debited in December. Upon following up, they informed me that it is for a vehicle I now longer own. So how is this possible that after 3 years my name still have not been taken off the system. This is a very poor oversight in general. I have had so many calls from them asking if I need a tracker on my new vehicle, every time saying no. I eventually had to block them. So no, I will not recommend them to anyone.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Dec 2021, 15:12
Official
Good Day Tanya B

We can confirm that an agent did get in contact with you and has confirmed your request to cancel.

Confirmation of cancellation has been forwarded to you by email.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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