VM
Vukani M
1 reviews | Active since Sept 2023
15 Sept 2026, 17:48
Unfair treatment from Matrix
Bad service and unfair treatment from Matrix after you sent a technician to install your device in my car and he left my car not starting and I reported the matter to one of your employees who asked me send the proof and I sent everything to her but still Matrix have handed my name to dept collectors which I find very much unfair
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Matrix Vehicle Tracking's replyOfficial
15 Sept 2026, 18:00Good Day Vukani Mthimkhulu,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply15 Sept 2026, 18:00
Official
Good Day Vukani Mthimkhulu,
Thank you for bringing this matter to our attention. We truly regret the frustration and inconvenience you have experienced.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Kindly note that the matter has been escalated to the relevant department for a review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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