1 reviews | Active since Dec 2009
Unfair treatment!
There was a Beame tracker device installed in my Polo Tsi and i assumed it was working becuase ive been paying every month...about 2weeks ago i just thought of testing if the device is working and i phoned in to the call centre and the lady told me my device is not working or faulty...i asked her dont they have some type of alert system when a device goes off or some type of tracking software for all customers cars and she said NO...She say i must phone in every month to test my device! To me that doesnt make sence because i pay you every month to hire or make use of your services...
Ive cancelled my services , but i want a report when my device stopped working and i want a refund for the months ive been paying for a service that did NOT work!
We have been trying to get a hold of you.
Please provide with appropriate time to call you or an alternative number to contact you on.
Regards,
Kaya Payi
Customer Care Department
***
We have been trying to get a hold of you.
Please provide with appropriate time to call you or an alternative number to contact you on.
Regards,
Kaya Payi
Customer Care Department
***
Kindly be advised as per our discussion there is no refund that will be processed.
Regards,
Kaya Payi
Customer Care Department
***
Kindly be advised as per our discussion there is no refund that will be processed.
Regards,
Kaya Payi
Customer Care Department
***
Imagine my car was ******??? I wouldve lost such alot because your company wouldnt take ownership of the situation!
Imagine my car was ******??? I wouldve lost such alot because your company wouldnt take ownership of the situation!