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sindile.khoza sindile.khoza
1 reviews | Active since Mar 2017
19 Aug 2025, 10:47
unfair charging
I doesn’t even deserve a star. I had an accident in 2023 but they were still debiting me and handed over my name to debtor collectors. I really hate they are services ****ed.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
19 Aug 2025, 11:38Good day, Sindile Khoza,
Thank you for your submission.
As per your agreement with Matrix Vehicle Tracking you are on a 36-month contract and early termination is subject to a settlement fee.
An updated settlement fee has now been sent to your registered email address.
We trust this clarifies your query. Should you require any further assistance, please do not hesitate to reach out tour customer care email address.
Best Regards,
Best Regards,
Customer Care Team
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Matrix Vehicle Tracking's reply19 Aug 2025, 11:38
Official
Good day, Sindile Khoza,
Thank you for your submission.
As per your agreement with Matrix Vehicle Tracking you are on a 36-month contract and early termination is subject to a settlement fee.
An updated settlement fee has now been sent to your registered email address.
We trust this clarifies your query. Should you require any further assistance, please do not hesitate to reach out tour customer care email address.
Best Regards,
Best Regards,
Customer Care Team
***
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sindile.khoza sindile.khoza's updateReviewer Update
19 Aug 2025, 11:58Good day
I have made a settlement payment. Please make sure that they are cancelling my contract.
I have made a settlement payment. Please make sure that they are cancelling my contract.
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sindile.khoza sindile.khoza's update19 Aug 2025, 11:58
Reviewer Update
Good day
I have made a settlement payment. Please make sure that they are cancelling my contract.
I have made a settlement payment. Please make sure that they are cancelling my contract.
Matrix Vehicle Tracking's replyOfficial
19 Aug 2025, 12:44Good day Sindile Khoza,
Thank you for your feedback.
Once the payment reflect on your account , you will receive a cancellations confirmation.
Should you require any further assistance, feel free to reach out.
Best Regards,
Customer Care Team
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Matrix Vehicle Tracking's reply19 Aug 2025, 12:44
Official
Good day Sindile Khoza,
Thank you for your feedback.
Once the payment reflect on your account , you will receive a cancellations confirmation.
Should you require any further assistance, feel free to reach out.
Best Regards,
Customer Care Team
***