SM
Shereen M
1 reviews | Active since Sept 2019
24 Sept 2019, 22:08
Unfair business practices
I have tried to cancel my contract with matrix telematic for more than a year now with no success and every month I'm billed. The battery of my tracking device unit died a long time ago and the consultants are never available to attend the the matter
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Matrix Vehicle Tracking's replyOfficial
25 Sept 2019, 12:33Good Day Shereen M
Thank you for the above mentioned post, the contents thereof have been acknowledged.
Please note that we have been trying to contact you on *** with no success.
Kindly provide us with an alternative contact number or advise on the most convenient time for us to contact you in order to enable us to assist with your query.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Sept 2019, 12:33
Official
Good Day Shereen M
Thank you for the above mentioned post, the contents thereof have been acknowledged.
Please note that we have been trying to contact you on *** with no success.
Kindly provide us with an alternative contact number or advise on the most convenient time for us to contact you in order to enable us to assist with your query.
Regards
Noluthando Mabaso
Customer Care Department
***