TC
Tebogo C
1 reviews | Active since Dec 2020
24 Feb 2021, 11:40
Unfair blacklisting from Telematrix beame
I have cancelled the Matrix on the 30th May 2019 now received an email and SMS from the lawyers saying I'm owing them, send numerous emails and telephone calls to Matrix, since 2019. Now got sms from LGR attorneys to pay .. I'm so pist with such treatment and now following up on thier telephonic conversation as promised since 2020 April 28
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
24 Feb 2021, 12:44Good Day Tebogo C
We can confirm that an agent did get in contact with you and has escalated your query.
We will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has escalated your query.
We will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Feb 2021, 12:44
Official
Good Day Tebogo C
We can confirm that an agent did get in contact with you and has escalated your query.
We will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has escalated your query.
We will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
25 Feb 2021, 14:17Good Day Tebogo C
We can confirm that an agent did get in contact with you and has confirmed that credits have been processed to clear the outstanding amount on your account.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed that credits have been processed to clear the outstanding amount on your account.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Feb 2021, 14:17
Official
Good Day Tebogo C
We can confirm that an agent did get in contact with you and has confirmed that credits have been processed to clear the outstanding amount on your account.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has confirmed that credits have been processed to clear the outstanding amount on your account.
Please accept our apology for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***