MR
Milton R
1 reviews | Active since Sept 2016
28 Feb 2024, 10:30
Unfair and cruel treatment
I am extremely frustrated by MiX Telematics, who have infringed on my consumer rights, I had an account with them, and they send me a message saying I should pay a certain amount as the final payment, indeed I paid, and they responded by sending me a paid up letter, now they have listed me on the credit bureaus and other platforms, and keep sending me messages saying I owe them. They are not responding to my legal assistants.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
28 Feb 2024, 15:01Good Day Milton Ramothata,
We confirm that the issue has been escalated to our Accounts Department to assist further with the inquiry submitted.
A consultant will be able to provide feedback ,please anticipate a callback shortly.
Regards,
Customer Care Department
***
We confirm that the issue has been escalated to our Accounts Department to assist further with the inquiry submitted.
A consultant will be able to provide feedback ,please anticipate a callback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Feb 2024, 15:01
Official
Good Day Milton Ramothata,
We confirm that the issue has been escalated to our Accounts Department to assist further with the inquiry submitted.
A consultant will be able to provide feedback ,please anticipate a callback shortly.
Regards,
Customer Care Department
***
We confirm that the issue has been escalated to our Accounts Department to assist further with the inquiry submitted.
A consultant will be able to provide feedback ,please anticipate a callback shortly.
Regards,
Customer Care Department
***
MR
Milton R's updateReviewer Update
28 Feb 2024, 15:25I would be so relieved, however this promise has been made numerous times with no tangible results, I am honestly at my wits end, I will give you the benefit of the doubt again, I hope whoever calls would not be rude like most of your employees.
MR
Milton R's update28 Feb 2024, 15:25
Reviewer Update
I would be so relieved, however this promise has been made numerous times with no tangible results, I am honestly at my wits end, I will give you the benefit of the doubt again, I hope whoever calls would not be rude like most of your employees.
Matrix Vehicle Tracking's replyOfficial
29 Feb 2024, 08:50Good Day Milton Ramothata,
We confirm that the consultant has been in contact with you and assisted with your inquiry.
Regards,
Customer Care Department
***
We confirm that the consultant has been in contact with you and assisted with your inquiry.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply29 Feb 2024, 08:50
Official
Good Day Milton Ramothata,
We confirm that the consultant has been in contact with you and assisted with your inquiry.
Regards,
Customer Care Department
***
We confirm that the consultant has been in contact with you and assisted with your inquiry.
Regards,
Customer Care Department
***