CM
Carol M
1 reviews | Active since Feb 2018
22 Apr 2022, 09:09
********* Marketing Techniques
BE CAREFUL WHEN CONSIDERING ANY SERVICE FROM THIS COMPANY!!! Make sure you listen carefully to everything they say, word by word, otherwise you will find yourself with a policy you never intended taking with them!
They basically sneak in a policy when reading out the TCs and completely deviate from what the initial call was about, so BE CAREFUL that when they read out this TCs that nothing extra has been added without your consent!!!
This company is a legalised FRAD COMPANY!!! Worst experience ever!
They are quick to make a call regarding money owed to them but slow to respond to policy cancellation requests!!!
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Matrix Vehicle Tracking's replyOfficial
22 Apr 2022, 09:39Good day Carol M,
Thank you for taking our call.
As per our discussion we have advised that you did agree to the value added services, we did offer to play a recording for you but you refused.
Please be advised that you are liable for the outstanding balance on your account.
Assuring you of our best intensions at all times.
Regards
Customer Care Department
***
Thank you for taking our call.
As per our discussion we have advised that you did agree to the value added services, we did offer to play a recording for you but you refused.
Please be advised that you are liable for the outstanding balance on your account.
Assuring you of our best intensions at all times.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Apr 2022, 09:39
Official
Good day Carol M,
Thank you for taking our call.
As per our discussion we have advised that you did agree to the value added services, we did offer to play a recording for you but you refused.
Please be advised that you are liable for the outstanding balance on your account.
Assuring you of our best intensions at all times.
Regards
Customer Care Department
***
Thank you for taking our call.
As per our discussion we have advised that you did agree to the value added services, we did offer to play a recording for you but you refused.
Please be advised that you are liable for the outstanding balance on your account.
Assuring you of our best intensions at all times.
Regards
Customer Care Department
***