unefficient service
<p>Hi I was almost hijacked on Friday. pressed my panic button and recieved no call. I then called when I got to safety and was told that they are not getting any feed from my device. I don't understand??? the light goes on and no one can see my alerts. Why don't you guys call us when we are in hi danger zones???? so after I call you service consultant said they will organise someone to call me on Saturday and sort out the issue. It's Tuesday and I'm still waiting. Your service is ****!!! If it's not you billing me incorrectlt it's this!!! So I am paying for a service that doesn''t benefit me??? For WHAT?</p>
Dear Malesedi
We thank you for your post and have noted the content
We have been trying to contact you without any success
Kindly provide us a suitable time to contact you or alternatively contact me directly on ***
Kind Regards
Thato Mashimbye
Customer Care Supervisor
Dear Malesedi
We thank you for your post and have noted the content
We have been trying to contact you without any success
Kindly provide us a suitable time to contact you or alternatively contact me directly on ***
Kind Regards
Thato Mashimbye
Customer Care Supervisor
No no no no, this is utter nonsense!!!! what do you mean you have been trying to contact me?? are you referring to the two miss calls I recieved this morning???? LIke are you serious Thato?? So the incident happened two weeks ago and you are only responding and calling me today 27.02.17 on a Monday?? Like who hires all of you and implements such ******* service?? I was told someone would call me the Saturday after the incident and this is the response I get? Im quiet sure I don't want to use your services anymore and I am not paying you anything. Your services are awefull
No no no no, this is utter nonsense!!!! what do you mean you have been trying to contact me?? are you referring to the two miss calls I recieved this morning???? LIke are you serious Thato?? So the incident happened two weeks ago and you are only responding and calling me today 27.02.17 on a Monday?? Like who hires all of you and implements such ******* service?? I was told someone would call me the Saturday after the incident and this is the response I get? Im quiet sure I don't want to use your services anymore and I am not paying you anything. Your services are awefull
Your duty is to give me service, that is what I'm paying and the readon why I am on this site. This is *******
Your duty is to give me service, that is what I'm paying and the readon why I am on this site. This is *******