Mj
Michael julia.global

1 reviews | Active since Jul 2022

04 Feb 2026, 14:28

Uncontactable

I have tried to call Matrix 5 times to cancel my tracker but the do not pick up. On each occasion I have been on the line for over 15 minutes but no one has picked up.

I am going to have to get on my vehicle and drive to their office to cancel my membership. Beyond frustrating.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 Feb 2026, 14:44
Official
Good day Michael 

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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